Rollxo accepts card payments, alternative methods and cryptocurrency for deposits. Withdrawals run through the same routes where supported, with minimum and maximum limits that vary by payment type and VIP tier.
Banking at this operator
The platform processes deposits and withdrawals through VISA, MasterCard, alternative payment methods and Cryptoprocessing. Crypto deposits carry no upper limit; other methods depend on the payment provider. The minimum deposit sits at $20 or equivalent across all methods.
Deposits require wagering at least once before withdrawal. That requirement jumps to 3× if the operator suspects money laundering or fraudulent activity.
Deposit options
Fund your account with any of the accepted methods from the minimum threshold of $20. Cryptocurrency deposits bypass the usual caps — VISA, MasterCard and alternative payment options each impose their own ceiling, set by the payment processor rather than the operator.
Crypto users earn a 5% fully cashable bonus on every deposit made through Cryptoprocessing, credited without wagering conditions.
Cashing out
Withdrawals mirror the deposit methods where the payment route allows it. The process works like this:
- Log into your account and open the cashier or withdrawal section.
- Pick the method you used to deposit — payouts usually return by the same route.
- Enter the amount you want to withdraw, staying within the published limits.
- Confirm the request; first-time withdrawals trigger identity verification before processing begins.
The operator holds the right to delay a withdrawal for up to 72 hours while verifying your identity. If you cannot be reached by email or phone within two weeks of the request, your account will be locked.
Processing times
Standard withdrawals clear within 0 to 24 hours depending on the method. Some web wallets take up to one day; bank transfers are processed within three working banking days.
VIP members at Bronze, Silver, Gold, Platinum and Black tiers can request withdrawals up to $5,000 weekly and $20,000 monthly. Supreme tier limits are set individually. Players who fail to meet the activity threshold — a total bet amount of at least $5,000 per week or $20,000 per month — may see their limits reduced to $1,000 weekly and $5,000 monthly.
Processing starts after verification clears. Weekends and public holidays can extend bank transfer timings beyond the stated window, particularly for international transactions.
Limits and charges
| Condition | Amount |
|---|---|
| Minimum withdrawal | $20 (€20, 200 NOK, 30 CAD/NZD, 90 PLN, 1500 RUB, 2400 JPY, 140 BRL, 0.00043 BTC, 0.007 ETH, 0.066 LTC, 0.017 BCH, 40 DOG, 20 USDT) |
| Standard weekly limit | $3,000 |
| Standard monthly limit | $15,000 |
| VIP weekly limit (Bronze–Black) | $5,000 |
| VIP monthly limit (Bronze–Black) | $20,000 |
| Bank transfer intermediary charge | Up to €16 |
| Inactive account fee | $25 per month after 12 months of inactivity |
Bank transfers may attract intermediary charges up to €16, deducted by correspondent banks rather than the operator. An inactive account — one with no logins, deposits or bets for 12 consecutive months — incurs a €25 monthly fee until the balance drains or activity resumes.
The maximum withdrawal per transaction depends on the chosen payment method. Standard players work within a $3,000 weekly and $15,000 monthly envelope; VIP tiers lift those ceilings but enforce an activity clause to keep them.
The documents you will be asked for
Bitcoin deposits trigger age verification before the money lands. You will need a valid ID, passport or driving licence proving you meet the minimum age requirement.
The operator may phone the number on your account as part of the KYC procedure. Withdrawals can be held for up to 72 hours while identity checks run. If verification documents are not supplied within 40 days of the request, winnings may be confiscated.
First-time withdrawals wait for verification to clear. Have your ID, proof of address and a copy of the card used for deposits ready when you request your first payout — uploading them immediately cuts the delay.
When something goes wrong
Payouts stall for a handful of predictable reasons: incomplete verification, wagering conditions not met, a withdrawal method that differs from the deposit route, or breached bonus terms. The operator's support team at [email protected] is the only group that can investigate a held or rejected request.
Contact them with the transaction date, the amount, the method and your account username. They operate 24/7 and can confirm whether the delay is procedural or whether additional documents are needed.
Gambling is restricted to those 18+ and should remain a form of entertainment, not a way to recover losses. Set deposit limits through your account settings and take a break if the activity stops being enjoyable. In Australia, the National Gambling Helpline is available 24/7 on 1800 858 858, and BetStop — the National Self-Exclusion Register at betstop.gov.au — can block access to all licensed Australian online wagering providers at once.
This site is an independent information portal. It does not operate a casino, accept wagers or process payments on behalf of any operator. Access to gambling services is restricted to individuals 18+ only. For assistance, contact the National Gambling Helpline on 1800 858 858 or visit betstop.gov.au.